Cracking the Code:
A Data-Driven Approach to the Competency of Communication
Webinar Description: Patients and clinicians alike are tired of long surveys driven by compliance mandates with dated information. Patients only want to answer questions about the aspects of their experience they care about the most. Meanwhile, clinicians want to receive information that is timely and linked to specific learning and development resources that can improve their performance. Join us for a live discussion of patient experience datasets and practical strategies your caregivers can use to improve their competence and confidence when communicating with their patients.
Presented by:
Brad Weeks Director of Performance Improvement and Research
HealthStream
Amanda Holland Senior Director, PX Strategic Partnerships
HealthStream