Using Empathy and Patient-Centered Communication to Build Relationships
The Astute Doctor COMMUNICATE Program is a suite of 8 CME-accredited online courses that improve physician-patient interpersonal communication and enrich the patient experience. The program addresses many of the quality measures evaluated in CAHPS surveys with evidence-based techniques to deliver empathic, patient-centered care.
Delivered in an engaging audiovisual experience, Astute Doctor courses expedite learning through narrated animations, case studies and interactive diagrams. Our courses help physicians make the most of every patient encounter by enhancing their ability to show courtesy and respect, to listen attentively and explain things clearly to patients.