Date: May 15, 2017
Join Karen Sorensen as she presents the latest information on OAS CAHPS, a new CAHPS survey that becomes mandatory for hospital outpatient surgery departments and ambulatory surgery centers starting in January 2018. Karen will walk us through a checklist that will help prepare your organization for national implementation of this survey. Karen will also share updates on the 2017 CAHPS for MIPS requirements and some tips to ensure your organization is in compliance with HCAHPS protocols. CMS is cracking down on issues that hospitals control, like the quality and completeness of the patient lists they provide. Make sure you are doing all that you can to avoid a footnote on Hospital Compare.