WEBINAR

Leveraging Patients’ Comments to Tackle Healthcare Workforce Development and Clinician Burnout

Thursday, December 14, 1:00 PM - 2:00 PM CT

In this webinar, we'll explore the value of understanding patient feedback across a healthcare organization in order to identify the root causes of your largest workforce development improvement issues.  The results will guide improvement opportunities, prioritize key improvement efforts, and help your team make informed decisions about resource allocation. Patient experience and qualitative data analytics expert, Senem Guney, PhD, CPXP, Founder and Chief Patient Experience Officer at NarrativeDx, will join us to cover the scope of the clinician burnout problem and the risks to patients and healthcare organizations.  Additionally, Guney will address solutions for workforce development and the implementation of improvement actions across the board.

Presented By:
Senem Guney, PhD, CPXP,
Founder and Chief Patient Experience Officer, NarrativeDx

HealthStream partners with NarrativeDx to use the voice of the patient to enhance care experiences.  Using natural language processing and machine learning, NarrativeDx takes unstructured comment data collected from patient satisfaction surveys as well as internal and online feedback sources to provide actionable insights.

 

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